London Vet Clinic

London Vet Clinic is an independent practice founded by vet Bruce Fogle in 1973, combining day-to-day general practice with on-site referral specialists in areas including cardiology, dermatology, ophthalmology, neurology, and minimally invasive surgery. The clinic lists facilities including operating theatres, an in-house lab, ultrasound, endoscopy, and a dedicated dental suite. Recent reviews are largely very positive, especially around calm handling, continuity of care, and support for more complex cases, though one reviewer reports a serious concern about a missed diagnosis and lack of follow-up after a complaint.

Services

•General veterinary care for dogs and cats, including routine consultations, nurse consultations, annual health checks, and vaccinations.
•Surgery and follow-up care, alongside neutering and other general surgery. Recent reviews include praise for a dog’s surgery and recovery, with follow-up appointments described positively.
•Dentistry, supported by a fully equipped dental suite.
•Behaviour support.
•Diagnostics and clinical equipment, including an in-house lab, ultrasound, endoscopy, and ophthalmology equipment.
•On-site referral services in cardiology, dermatology, ophthalmology, neurology, and minimally invasive surgery.
•Animal travel support is mentioned in a recent review, with one owner praising help with paperwork for moving a cat abroad.
•Out-of-hours emergencies are listed by the clinic.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. In reviews, some owners describe the practice as focused on pets’ best interests and not over-treating, rather than pushing unnecessary care.

People

•Bruce Fogle: Founder of the practice and described in reviews as the owner; one long-term client calls him “our Vet Bruce.”
•Dr Paloma Diaz Carretero: Praised for professional care during a dog’s surgery and follow-up appointments.
•Dr Stephen: Mentioned positively for working patiently with a very vet-anxious cat and helping with animal travel paperwork.
•Dr Adam Rouan: Described by one owner as their dog’s primary vet and an excellent caregiver for a pet with multiple complex conditions.
•Nursing and reception team: Recent reviews highlight a caring nursing team and a warm, helpful front desk.

Reviews

Google rating: 4.6/5 from 196 reviews.

•Many recent reviewers describe a warm, reassuring experience, especially for nervous pets, with kind reception staff and vets who explain things clearly.
•Several owners praise continuity of care over a number of years, including support for complex long-term conditions, routine care, and surgery with smooth recovery.
•End-of-life care is also mentioned positively, with one long-term client saying the team handled euthanasia for an elderly dog professionally and with care.
•One reviewer reports a serious negative experience involving a missed grass seed injury during a lameness visit and says they were unhappy with the lack of follow-up after raising the complaint.

Reviews for London Vet Clinic

Note: Showing the 10 most recent Google reviews out of 196 we track in total. Recent reviews may not be representative of overall sentiment.

Mariya Borodina

3 weeks ago

I was looking for a good vet clinic for my dog for about two years, after having had horrible experiences with my usual practice. A friend recommended me London Vet Clinic and at first I was hesitant, but all my worries went away the moment we stepped in to the clinic. The reception ladies were the sweetest, they welcomed my dog and were helping to calm her down. Our doctor Dr Paloma Diaz Carretero was an absolute professional and we trusted her straight away. The surgery went fantastic and my dog recovered within days. This clinic felt like a blessing. For every follow up appointment we had the same amazing experience and now my dog is no longer scared to visit the clinic. I cannot recommend it enough.

Hannah Spencer

Dr Stephen was absolutely wonderful with my cat Luna who is very vet-anxious. He always worked in her best interest, minimising stress, and was super easy to work with in navigating how to move a cat from London to Vietnam, which is no small feat. All our documents were accepted at immigration no problem. Would highly recommend the vets for general animal health + animal travel :)

Samantha Kriegel

I cannot recommend London Veterinary Clinic more highly. Our dog Kiko has multiple complex conditions and not only has the London Vet Clinic given him excellent care but every vet, nurse, and staff member radiates a love for animals and an authentic wish to support us and Kiko. Dr Adam Rouan is our primary vet and has been an amazing caregiver for Kiko -- but every vet we have met is patient and genuinely caring. In a world where it is increasingly hard to find a vet practice where the well being of the patients comes before profit, we feel tremendously lucky to be patients of London Veterinary Clinic, a cutting edge clinic that feels authentically warm and focused on delivering personalised care. Finally -- Kiko would like to add that he LOVES going to the vet and is never scared...indeed he considers a trip to the vet the best possible playdate!

Rebecca Wallace

1 month ago

My pug Queenie has been using London Veterinary Clinic since i got her, five years ago. The whole team are amazing and so professional, Queenie’s best interests are always at the forefront of what they do , never over treating her. Just the best , I wouldn’t go anywhere else. Highly recommended for your furry family member. Thank you to all the team.

Miriam Cooper

A really wonderful independent veterinary practice with highly experienced vets and a very caring nursing team. I wouldn't take my dog anywhere else.

R Martinez

4 months ago

We had been bringing Trixie, our Boston Terrier here for 7 years. She never had any major problems other than some allergies etc. Being a snub nose dog I knew she was prone to heart disease so I always made sure she was active and ate good lean fresh food. She developed MVD late in life (16) and we had to have her put to sleep. LVC were very professional and handled the procedure with care. They had been great throughout her 7 years in London.

Nicky Hirsch

5 months ago

Such a kind and helpful first visit with our rescue. Really welcoming front desk and the vet was gentle, clear and reassuring.

JCQ

6 months ago

I take absolutely no pleasure in giving any business a negative review; however, in this case I feel compelled to because our dog suffered much more harm than he should have due to their gross negligence. We took our dog to this vet (well recommended) because he was limping and we couldn't figure out why. The vet did a brief, cursory examination and told us its likely to just be a small cut and it would heal naturally over time. Nothing happened and his condition was getting worse. Later, we happened to get the vet's email newsletter that warned everybody about grass seeds penetrating dogs' paws and going through their bodies and causing a lot of harm. We were relatively new dog owners and had no idea about grass seeds and how they could be damaging... but nor should we, we are just regular people and not vets. It is the vet's job to check for this stuff, especially when it's in their own newsletter they are telling everyone to be aware of! We simply could not believe the gross negligence that occurred at this vet and how they could not even check for this condition when they knew this was grass seed season, our dog was limping and couldn't put weight on his paw, and there were no clear visible signs of a cut which pointed directly at a grass seed penetrating. It was honestly unbelievable. Of course, in the end, it was a grass seed which had to be lightly surgically removed... if they had just done the initial check, perhaps that wouldn't have been needed at all and they could have just plucked it out immediately. We did address the issue with the vet, as well as with Bruce through email / phone who is the main vet and the owner. We were told they would look into it and get back to us. They have never contacted us again, and given that they appear to have done nothing to learn from this or to even apologize to us about what happened, I felt compelled to write this review so as to warn others about the negligent treatment their believed pets could experience here. Again, I never like being negative about someone's business that they built, but your pet could get hurt here.

jaja diegues

Maurizio Palomba

Our Vet Bruce is not only a great Doctor but an amazing person, Lou Lou and us are so lucky to have him. Thank you to all the members of the Clinc, so much for taking care of us.