London Vet Clinic – Vets in Westminster
Clinic Overview
London Vet Clinic is an independent practice in Westminster founded by vet Bruce Fogle in 1973, combining general day-to-day care with on-site referral specialists in cardiology, dermatology, ophthalmology, neurology, and minimally invasive surgery. The clinic lists facilities including operating theatres, an in-house lab, ultrasound, endoscopy, and a dedicated dental suite. Reviews are largely very positive for caring handling, continuity, and support with surgery and complex cases, though there are also a small number of serious complaints about missed diagnoses and follow-up after concerns were raised.
Services
- •General veterinary care for dogs and cats, including consultations, nurse clinics, annual health checks, and vaccinations.
- •Surgery and follow-up care, including neutering and other general surgery. Recent feedback highlights surgery and recovery support, including dental procedures under anaesthetic and clear post-op explanations.
- •Dentistry, with a dedicated dental suite. Recent reviews specifically mention tooth extractions, polishing, and reassuring support for older pets needing anaesthesia.
- •Behaviour support.
- •Diagnostics and equipment, including an in-house lab, ultrasound, endoscopy, and ophthalmology equipment.
- •On-site referral services in cardiology, dermatology, ophthalmology, neurology, and minimally invasive surgery.
- •Animal travel support, with one owner praising help with paperwork for moving a cat abroad.
- •Out-of-hours emergencies are listed by the clinic.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. In reviews, some owners describe the practice as focused on pets’ best interests and not over-treating, rather than pushing unnecessary care.
People
- •Bruce Fogle: Founder of the practice; clients also refer to him as Dr Bruce.
- •Dr Paloma Diaz Carretero: Praised for clear communication, reassurance around anaesthesia and surgery, and follow-up care.
- •Dr Stephen: Mentioned positively for dental treatment, calm handling of an anxious cat, and help with animal travel paperwork.
- •Dr Adam Rouan: Described as a primary vet for a dog with multiple complex conditions and also praised for clearly explaining a dental procedure and aftercare.
- •Dolly: Client Care Coordinator, highlighted for being efficient, informative, warm, and reassuring.
- •Nursing and reception team: Reviews regularly mention a caring nursing team and welcoming front desk staff.
Reviews
Google rating: 4.6/5 from 207 reviews.
- •Many reviewers describe a warm, reassuring practice, with friendly reception staff and vets who explain treatment clearly.
- •Several owners praise calm handling of nervous pets, continuity over many years, and caring support for complex or long-term conditions.
- •Surgical and dental care are recurring positives, with reviewers mentioning smooth recoveries, thoughtful follow-up, and good communication before and after procedures.
- •A small number of detailed negative reviews report missed problems, including a grass seed injury and an orthopaedic issue, alongside dissatisfaction with complaint handling and follow-up.
