Elizabeth Street Veterinary Clinic – Vets in Westminster
Clinic Overview
- Strong feedback for urgent care: Recent reviewers describe pets being seen quickly in stressful or urgent situations, with prompt and thorough treatment. - Friendly, reassuring handling: Several owners say the team was kind, professional and gentle, with pets appearing comfortable during visits. - Clear communication is a recurring positive: Owners mention prompt communication and clear explanations of what was happening and why.
Elizabeth Street Veterinary Clinic presents itself as a 24-hour, independently owned small-animal practice in Westminster, offering both routine care and urgent treatment. Its stated focus includes round-the-clock availability alongside diagnostic, surgical and monitoring support. Recent reviews continue to highlight prompt help in urgent cases, clear explanations and friendly care, though one reviewer reports disorganisation around prescriptions and costs not being explained upfront.
Services
- •24/7 emergency and out-of-hours care: The clinic says it operates 24/7/365, and recent reviews describe cats and dogs being seen promptly in urgent situations, including late or out-of-hours visits.
- •Medicine, diagnostics and monitoring: The clinic advertises a broad range of diagnostic, medical and life-monitoring services for small animals.
- •Surgery: Surgical care is listed as part of its core offering.
- •Preventative care and routine checks: This includes preventative healthcare, health checks and clinics.
- •Hospitalisation: Inpatient care is listed on the clinic’s website.
- •Travel support: The clinic also offers help for pets travelling abroad.
- •Small-animal care: Recent reviews refer to both cats and dogs being treated.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review comments on cost are mixed: one recent client felt the fees were very reasonable, while another reported hidden costs and said charges were not explained upfront.
People
Recent reviews do not name individual staff members, but they consistently describe the team as friendly, professional, kind and efficient.
Reviews
Google reviews show 4.5 stars from 326 reviews.
- •Strong feedback for urgent care: Recent reviewers describe pets being seen quickly in stressful or urgent situations, with prompt and thorough treatment.
- •Friendly, reassuring handling: Several owners say the team was kind, professional and gentle, with pets appearing comfortable during visits.
- •Clear communication is a recurring positive: Owners mention prompt communication and clear explanations of what was happening and why.
- •Some concerns about organisation and billing: One recent negative review describes repeated admin problems around prescriptions or medicines, and says costs were not made clear in advance.
