Elizabeth Street Veterinary Clinic
#5 Vet in Westminster, Greater London
Elizabeth Street Veterinary Clinic – Vets in Westminster
Clinic Overview
Elizabeth Street Veterinary Clinic describes itself as a 24-hour, independently owned small-animal practice, set up for both routine care and urgent presentations. The website emphasises round-the-clock availability and a “complete range of diagnostic, surgical and life monitoring services,” and recent reviews include owners arriving in urgent situations and describing prompt treatment and clear explanations. However, one recent reviewer reports repeated admin errors (prescriptions/medications taking multiple attempts) and costs not explained upfront, which conflicts with other reviews praising clarity and efficiency.
Services
- •Emergency care: Operates 24/7/365 (website), with reviews describing urgent cases being seen promptly.
- •Surgery & medicine (website).
- •Preventative healthcare (website).
- •Health checks and clinics (website).
- •Hospitalisation (website).
- •Travel support (“Travelling Abroad”) (website).
- •Small animals (website; reviews reference cats and dogs).
Reviews
Google rating: 4.3 stars from 329 reviews.
- •Fast response in urgent situations: one owner describes arriving urgently and their cat being treated promptly and thoroughly.
- •How pets were handled: multiple reviews mention gentle handling and pets being comfortable with the team (including a dog who “liked the entire team”).
- •Communication and process: one review praises “care and clarity” at each step, while another describes the clinic as disorganised, especially around prescriptions/medications.
- •Costs: one reviewer reports “hidden costs” not explained upfront, which is the main negative theme in the recent set.
Animals Treated at Elizabeth Street Veterinary Clinic
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Elizabeth Street Veterinary Clinic
Opening Hours
Hours
Reviews for Elizabeth Street Veterinary Clinic
Note: Showing the 5 most recent Google reviews out of 329 we track in total. Recent reviews may not be representative of overall sentiment.
Vivien Kos
a month ago
A very disorganised vet clinic, it does the job but don't expect a lot from them. Every time I ask for something (prescription, medicine, etc.), it takes the receptionist team 2 or 3 tries to provide it. Also, there are always hidden costs which are not explained upfront.
Jel Horvatich
a month ago
I would like to extend my deepest gratitude to the entire team at Elizabeth Street Veterinary Hospital for the exceptional care they provided to my cat, Speedo. We arrived in an urgent situation, and from the very first moment, the staff acted with remarkable efficiency, professionalism, and genuine compassion. Speedo was treated promptly, thoroughly, and with such gentle expertise that I felt completely reassured during a very stressful time. Every step of the process was handled with care and clarity, and it was evident that the wellbeing of animals truly comes first here. Thank you for responding so quickly, treating Speedo so well, and delivering such outstanding veterinary support. I am sincerely grateful and would highly recommend Elizabeth Street Veterinary Hospital to anyone seeking excellent and reliable care for their pets. Jellica
Rachel Ruddick
a month ago
The people who work here are amazing and so professional. They did everything to help my cat and it was everything I hoped for.
Joanna Malysz
a month ago
Good staff.doctor carry my door, help him . Kindly and professional. Thank you
Ni-Cho Las
a month ago
Amazing and friendly. Even my Denzel liked the entire team. not only did they treat the issue but any extra help or recommendation you can see they really cared. Very big thank you.
